It is impossible to overestimate the significance of cybersecurity training for employees in a world where cyberattacks are a constant danger.
However, there may be major repercussions if cybersecurity training is not a preferred training topic or even a top priority for the majority of employees. Employee cybersecurity training is an active experience, as any training should be in order to make an impact, in contrast to a passive experience like visiting the dentist. People often check out when they're bored, perplexed, or overwhelmed.
However, the traditional ways of training are usually not effective in engaging employees, thus resulting in low retention and application of knowledge. The way to counter this problem is for organizations to use innovative approaches that make cybersecurity training captivating and impactful. This article explores various strategies to enhance employee engagement and ensure that cybersecurity training is not only informative but also memorable.
Cybersecurity training usually makes employees disengage in a majority of cases. Among them is the use of over-techie language, chocked with industry jargon which may become hard for employees to grasp. When learners do not understand the information passed on, the training turns discouraging and ineffective. Others relate to the fact that many employees fail to link cyber security to their current operations, assuming it is of no consequence to them. This misconception is even more dangerous since remote work increases cyberattacks for 90% of companies. More than ever, cybersecurity awareness has become important, though the employees cannot recognize its importance in the first place.
Besides that, cybersecurity training makes a person feel like it's more of a chore just like compliance training. Employees prefer to have training on aspects which they can relate to for either personal or professional enriching purposes. Cybersecurity does not seem to serve the purpose of being enriching in most cases. Adding to the problem is the false confidence that many employees have, assuming they know much about cybersecurity just because they use a computer daily. According to surveys, 74% of those who failed the basic tests in cybersecurity felt safe from threats. That gap between perception and reality speaks volumes.
Engaging employees in cybersecurity training is essential to ensure they absorb and retain key information. Here are some strategies you can implement to enhance the effectiveness of your training:
First and foremost, your cybersecurity training needs to be interesting to your learners. Boring courses will not keep employees engaged, so invest in quality, interactive content. Not sure where to start? Consider checking out ready-made courses, such as those offered in Skills Caravan Content E-library. Their Cybersecurity Essentials curriculum covers critical topics like password management, ransomware, phishing, and identity theft. The best part? Lessons are short, fun, and use animated characters to explain complex topics in a way that is easy to understand.
Such ideas on abstract concepts are easier with tangible illustration through scenarios. The ability to make learners feel real issues such as a talk about the safety of her passwords as an accounting clerk, Ethan can really find out and make a relationship with this subject. Theory would now relate to daily practice by making it not abstract for the employees working on a day-to-day activity.
When discussing advanced technologies, such as Cloud-Native Application Protection Platforms (CNAPP) or complex regulations like GDPR, use simple language that is accessible to everyone. Avoid using jargon and opt for easy-to-understand language. Even if the concepts are complex, explaining them in a way a 17-year-old could understand will make sure employees are not overwhelmed and feel included in the learning process.
Cybersecurity training should not be a one-off event. Breaking up training into smaller, bite-sized lessons through microlearning can keep learners engaged over time. A survey said that 43% of respondents stated they would find cybersecurity training more enjoyable if the content were broken into digestible segments. Regular microlearning sessions are perfect for mobile learning, allowing employees to learn at their own pace and on their own schedule.
Adding more elements, such as quizzes, leaderboards, or even interactive challenges, increases fun within the training. Making provision for some incentives, like badges and certificates, increases the chances of completing courses because it really does not only motivate learners into completion but also keeps a person engaged from the start to completion. The fun and even added competition make the session much less tedious, focusing and completing the course to a higher degree.
Different employees have different learning styles. Some may learn best through reading, others through the visual or auditory means, and some prefer hands-on experience. To cater to all learning styles, incorporate various formats into your training, such as animated videos with voice-overs, captions, and practical exercises. This diverse approach ensures that all employees remain engaged and absorb the material effectively.
Learning doesn’t end after the course is completed. To prevent employees from slipping back into bad habits, you need to provide periodic follow-up training and refresher courses. Regular assessments and evaluations can help identify areas where learners need additional support, reinforcing key cybersecurity practices over time.
The incentive towards completion drives more engagement through rewarding, awarding certificates for successful coursework to the employees. In effect, this has been shown to result in giving better concentration during the learning and later prompts the employee into the direct field of applying those gained information outside of class work.
The strategy described above should be used so that cybersecurity training becomes interactive and meaningful to the employee to make the employees understand the very critical security practices in practice.
In conclusion, making cybersecurity training engaging and effective will require careful planning and delivery tailored to the specific needs of an organization, always keeping employee preferences in mind at every step of the way from assessment through evaluation after successful implementation!
By using technology effectively with interactive methods like gamification/real-world scenarios/phishing simulations all designed around the fostering of continuous learning cultures we create environments where people feel empowered rather than overwhelmed by complex topics directly related back into daily responsibilities!
As cyber threats are constantly evolving at a pace, it will pay dividends in the long run by investing time/resources into developing robust programs. For those looking to explore innovative solutions tailored specifically towards enhancing workforce capabilities, consider booking a demo with Skills Caravan today!